About Shun Kai; Know How. Would definitely recommend. Kai USA is home to Kershaw sporting & EDC knives, ZT premium knives, and high-performance kitchen cutlery from Shun and Kai Housewares. Order online. She said it’s the only knife she and her husband use anymore. The Shun is good for making very clean almost effortless cuts through meats and soft fruits/ vegetables, but for crushing garlic and ginger, as well as carrots and other hard ingredients I tend to lean with my German chefs knife. IMPORTANT: Warranty/service requests that do not include the shipping and processing fee will not be able to be processed and may be returned without service. Comfortable handle 2. The shun knives come in 11 lines of kitchen knives all with a Japanese design. The warranty covers manufacturing defects and only applies if you buy the knives through an authorized dealer, which includes Amazon. Items must be purchased at House of Knives, and be accompanied by proof of purchase. It is a globally popular brand because of the quality of its knives. Holiday Shipping. Very very sharp. When shipping from Canada or Mexico, you must include our Warranty/Service Form (inside the package) AND the appropriate Customs Declaration Form required by US Customs and Border Protection (on the outside of the package). Do not use knives for stabbing or piercing. JavaScript seems to be disabled in your browser. The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage or breakage due to improper use, improper maintenance, accidents, loss, or theft. Buy Shun Knives at Teddingtons. WALK-IN WARRANTY TEMPORARILY CLOSED. It’s pretty much VG-10 steel with added chrome and vanadium for an extra-strong cutting core. Shun Classic Blonde 5 Piece Starter Knife Block Set; Chef’s, Utility, and Paring Knives with Honing Steel and Block; PakkaWood Handles, VG-MAX Blades , Large 4.8 out of 5 stars 17 CDN$ 437.95 CDN$ 437 . Shop for Shun Classic Knives at Cutlery and More. Learn more. Kai USA is home to Kershaw sporting & EDC knives, ZT premium knives, and high-performance kitchen cutlery from Shun and Kai Housewares. Your carrier will help you decide on the correct form to use. We use cookies to make your experience better. Do not send them to Kai USA. Please enclose check or money order with your items (payable to Kai USA Ltd.) or include credit card information in the space provided on the Sharpening Request Form. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Made in Japan. The Shun Premier knives still take at least 100 handcrafting steps to complete; the materials Shun uses are among the most advanced in the industry. Choose the one that matches your knife. Instead of heavy blades, Shun Classic kitchen knives are lighter with razor-sharp edges of advanced steel. IMPORTANT: We cannot be responsible for damage to or loss of items that are not properly packaged and shipped. Don't let that happen to your package. In addition to the provisions of this warranty, the owner may also have other rights that can vary by state. LEARN MORE ABOUT OUR COVID-19 RESPONSE. Whether you are a newbie or a pro chef, Shun knives will be unmatched. This warranty program covers manufacturer's defects only. We are experts in cutlery, kitchen knives and cookware. Tip #4: Include a copy of your completed Warranty/Service Form (and keep a copy for yourself). Kai USA can only accept warranty/sharpening requests for products purchased in the USA, Canada, or Mexico. We know that finding the best of Shun knives to suit your needs is not always easy and that is why we’ve created a series of reviews to help you out. replace your knife with a new one due to lack of availability. Under this warranty, Kai USA Ltd. will repair or replace any product we find to be defective in its original material or construction for a period of five years from the date of purchase. Packing Your Knives: Some of the packages that show up in our Warranty … My husband and I have both christened the blade with our blood ( just a tiny bit). The drop-down in the model number field will offer you options. Shun Cutlery products are intended and sold for legitimate culinary purposes only. Beautiful damascus-clad blades. To receive warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon headquarters. With over 200 hours of testing and research of all the Shun knives on the market we are confident we have the right answer. Please be sure to read the Limited Lifetime Warranty information above. Order online. The following scenarios and causes of damage are not covered under this warranty program: We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. If you are returning more than one knife, wrap each knife individually, and then wrap them all together so that they won't roll around in the box, possibly causing damage to the blades or handles. Shun knives will continue to offer precision performance when sharpened on a regular basis. Shun Warranty Information Shun brand products sold by Kai USA Ltd. are backed by a Limited Warranty against manufacturing defects. Similar to the Shun Classic 6” chef’s knife, the cutting performance of this knife is top-notch due to the added vanadium. Lifetime Guarantee. We’re sorry, but we only provide warranty and sharpening service to customers who purchased their products in the USA, Canada, or Mexico through Kai USA or any of our authorized dealers. Tip #1: Sheath or wrap fixed-blade knives and kitchen knives—If the knife has a sheath, place it in its sheath. This is not a You’ll find the top brands as well as many exclusive items for your kitchen. Even dull knives can be dangerous—especially if not packed properly for shipping. Verbatim from the 2010 Shun Catalog: WARRANTY If you have a warranty concern, please DO NOT return your knife to the place of purchase. If it is not reclaimed by then, the knife will be recycled. Thank you for supporting our authorized retailers. What a difference. Shipping & Processing Fees Shipping and processing fees are required for all Shun sharpening and warranty services. Then close and tape your box according to shipper recommendations. For the best experience on our site, be sure to turn on Javascript in your browser. (Comes with a 10 Year Warranty against any manufacturer defect) More From Shun Knives Only an authorized retailer will be able to support your warranty service. Free Lifetime Sharpening. For the best experience on our site, be sure to turn on Javascript in your browser. Lifetime Guarantee. Learn more. Kramer by Shun Warranty. Incredible quality all around. This warranty is void on products that have been modified in any way. Awesome knives. Sale on now. Warning! In this comparison of Cutco vs. If they deem the damage my fault, they will sharpen and attempt to correct damage, but … Shun Sora 6 Piece Set Specifications 1. 10/10, 100/100, 1000/1000 etc Incredible quality all around. Fast, Free & Safe Store Pick Up. Shop for Shun Classic Knife Sets at Cutlery and More. The purchase, use, and ownership of knives are subject to a wide variety of local laws and regulations. We returned the knives to kw who sent them onto Shun - we have been without the knives for over 3weeks and cannot get Shun to return an email after 3 attempts. There certainly are cheaper VG10 knives … If not just email our warranty team for more information. Once you submit the form, you can print out a copy. WALK-IN WARRANTY TEMPORARILY CLOSED. Shun Limited Edition knives are covered under our warranty. The layered Damascus cladding supports the core and provides additional stain resistance. More affordable Shun option 4. Any use other than cutting (such as prying or twisting) is considered misuse and abuse—and will void your warranty. If you’re looking for the best Shun knives you are in the right place. No doubt, Shun is one of the best Japanese cutlery makers. Shun Cutlery uses VG-MAX steel for their chef knives. WALK-IN WARRANTY TEMPORARILY CLOSED. From cutting to slicing, Shun knives got you covered! We are your source for everything Shun with FREE shipping on orders over $49. Otherwise, hold out for something a little sturdier. In addition to the provisions of this warranty, you may also have other rights that can vary by state. Our warranty & sharpening team is currently accepting claims. Kai USA Ltd. cannot be responsible for your item/s unless we have confirmation that your package was delivered to us. Set includes: 8” chef knife, 6” utility knife, 3.5” paring knife, herb shears, combination honing steel, 11-slot bamboo block. PLEASE SHIP FOR SERVICE. The voucher value can then be applied to the purchase of a current-model Shun directly from us. Be sure to include the model number of your product. Download to your desktop, and print a copy of the form and include it with the items you are sending for service. Shun’s wood accessories are made of natural materials that will show wear over time. You, and not Kai USA Ltd., are solely responsible for any claims resulting from violation of these laws and/or regulations. Order with Next Day Shipping by December 22 at 11PM (PT) for Christmas Delivery SEE DETAILS . Social distancing guidelines will continue to be implemented to help ensure the health and safety of our employees. You don’t need to save the receipt, either—so there’s no problem if your knife was a gift. Mislabeled or mis-declared shipments can cause extended delays through customs. Otherwise, hold out for something a little sturdier. (Comes with a 10 Year Warranty against any manufacturer defect) More From Shun Knives Rather than weighty handles, Shun Classic offers the graceful control of … The answer is honing with the Shun Combination Honing Steel. While fine European knives can require honing after each use, Shun's harder steel means you can hone just once a week or so, depending on your level of use. Kai USA Ltd. reserves the right to determine what constitutes normal wear, improper use/maintenance, and modification. Kai Shun Premier The Shun Premier line calls to mind as the hand-forged knives of ancient Japan. Shop for Shun Hiro SG2 Chef's Knives at Cutlery and More. Here is a look at every knife Shun currently offers. Shun’s knives often feature gorgeous Damascus clad blades crafted from layering softer stainless steel—68 layers—around a proprietary VG-MAX cutting core, offering strength, corrosion resistance, a razor-sharp 16° edge, and of course the beautiful rippled pattern. This is only possible because of the superior quality of the steel. Shun knives stay sharp for a very long time, but if and when it needs to be sharpened, either send it to a Shun facility as described in the included instructions, or search out an experienced person who has previously sharpened Shun knives and most definitely knows what they are doing. No other warranties are implied or expressed other than what is specifically stated here. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. Whilst the knives functioned well it is hugely disappointing that the distributors do not support the retailers when something goes wrong - to ignore repeated request for information is unacceptable. Place a layer of packing material in the bottom of your shipping box. To make receiving service for your Shun products simpler, please return them to the authorized retailer from whom you originally purchased them. If you cut vegetables for salad or stir-fry, you will simply love using the Shun Premier Nakiri. Western knives normally have their edge ground at an angle of ~23* or so. Packing Your Knives: Some of the packages that show up in our Warranty … Any use other than cutting (such as prying or twisting) is considered misuse and abuse—and will void your warranty. Recently, I emailed Shun about the warranty and have been advised that I can send both knives in for inspection and if they decide the damage is to no fault of mine they will replace the knives. Staying true to Japanese tradition, the craftsmen are highly trained and use similar techniques when producing their knives as traditional sword making. PLEASE SHIP FOR SERVICE. Shun also offers a limited lifetime warranty and lifetime sharpening for free. We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. Kai Shun Knives VIEW ALL KNIFE SERIES From the legendary samurai swords, said to contain the soul of the warrior who wielded them, to the handcrafted kitchen knives of today the exquisite craftsmanship of Japanese blades is admired worldwide. We are experts in kitchen knives & cookware. Shun knives stay sharp for a very long time, but if and when it needs to be sharpened, either send it to a Shun facility as described in the included instructions, or search out an experienced person who has previously sharpened Shun knives and most definitely knows what they are doing. We are experts in cutlery, kitchen knives and cookware. He said Shun and one more and I saw Amazon had a good deal on Shun so I went with them and I couldn’t be happier. Due to the complexity and constantly changing nature of these laws and regulations, it is the responsibility of the buyer to investigate and comply with the laws and regulations that apply in his or her specific area. Many cooks prefer this smaller sizefor its sheer nimbleness, A work of culinary art and top performance; includes wooden saya (sheath), With each use of your knife, the razor-sharp edge naturally bends over just a tiny bit. Shun brand products sold by Kai USA Ltd. are backed by warranties against manufacturing defects. We reserve the right to refuse any package or to charge you—the sender—for any duties incurred by us for wrongly declared or undeclared packages shipped to our warranty department. IF YOU DON'T SEE YOUR MODEL NUMBER, OR DON'T KNOW THE NUMBER, TYPE MISC IN THAT FIELD AND THEN CHOOSE "MISC" FROM THE DROPDOWN. As a result of this new workflow, turnaround times will likely be longer than usual. Please use UPS, Fed-Ex, US Express Mail, or another carrier with tracking. Kershaw Knives/Kai USA Ltd. is not responsible for any injuries resulting from misuse or abuse of the product. Skip to Content. Get it Today! Here is a look at every knife Shun currently offers. The appearance of the Wusthof vs Shun knives is different from each other due to different manufacturing processes. If you’re looking for the best Shun knives you are in the right place. Each blade has a cutting core of Shun's proprietary VG-MAX "super steel" to take and hold a precision edge. Use your knives on meats and vegetables only, not on bones or very thick-skinned vegetables. Shun Cutlery knives make prep work fun and elevate a mundane task from boring to exciting; strong Japanese heritage combined with hand-crafted and hand-sharpened attention; others do not Ideal knife for any occasion: house party, family dinner, restaurant, Christmas, Thanksgiving, vacation, neighborhood party, wedding, date night, birthday party, brunch, dinner and Please enclose check or money order with your items or provide credit card information in the space provided on the Shun Sharpening Services & Warranty Form. Also bought my daughter a couple shun knives. Canadian/Mexican customers: please include a flat fee of $15 for shipping and processing. Double bevel grind 4. Instead, follow these easy tips for safe packing: DO NOT PLACE LOOSE KNIVES IN SHIPPING BOX. We are experts in kitchen knives & cookware. For the best experience on our site, be sure to turn on Javascript in your browser. You will receive an email with a copy of the form. To read our warranty, just click on the arrows on the boxes to the right (desktop) or below (mobile). I asked my chef friend what brands to consider for my new set of knives. However, be aware that we may not be able to Review the shipping information and complete the Warranty/Service Form below. Shun Premier From KAI Made in Japan. Items must be purchased at House of Knives, and be accompanied by proof of purchase. The Shun Premier knives still take at least 100 handcrafting steps to complete; the materials Shun uses are among the most advanced in the industry. The Bob Kramer Shun knives have a lifetime warranty. There's Still Time! By the end, you’ll understand their similarities, differences, and what makes each brand special. Shun bevels are around 16 degrees per side vs. the 22-25 degrees per side more common with Wusthofs. Shun Warranty Information Shun brand products sold by Kai USA Ltd. are backed by a Limited Warranty against manufacturing defects. Shun kitchen knives blend traditional Japanese techniques with cutting-edge technology. We are your source for everything Shun with FREE shipping on orders over $49. Some of them get really expensive, really fast, which I find ridiculous. We encourage Canadian/Mexican customers to contact us via email prior to sending any items in for service. The Kai Electric Sharpener from Kai USA Ltd. carries a 1-Year Limited Warranty against manufacturing Shun Premier From KAI Made in Japan. Kai USA can only accept warranty requests for products purchased in the USA, Canada, or Mexico. JavaScript seems to be disabled in your browser. Shun Cutlery from Kai USA Ltd. carries a limited warranty for the lifetime of the original owner, except when stated otherwise. Blade Types; Care & Handling; Japanese Blade Shapes; Material References; Sharpening Stone Instructions; Shun Australia Sharpening Service; Warranty … Any use of these products other than cutting is considered misuse and abuse and Kai USA Ltd. is not responsible for any injuries or damages caused by misuse and/or abuse. He said Shun and one more and I saw Amazon had a good deal on Shun so I went with them and I couldn’t be happier. Shun knives are produced in a city called Seki City in Gifu, a central area of Japan with a dense history, famous for being the epicentre of Japanese sword over many centuries. The Shun is good for making very clean almost effortless cuts through meats and soft fruits/ vegetables, but for crushing garlic and ginger, as well as carrots and other hard ingredients I tend to lean with my German chefs knife. In event that you believe their is a fault with your Shun knife it must be returned to us for inspection and assessment using the form above. Each blade has a cutting core of Shun's proprietary VG-MAX "super steel" to take and hold a precision edge. Knives are intended to be used for cutting purposes only. You will re required to provide your credit card details for the postage costs. In addition to supporting our products with this warranty, ... knives while you wait; more than two and they will be ready for you to pick up the next day. To receive If you have questions about your warranty or how to take advantage of it, check our FAQs to see whether your question has already been answered. Tip #2: Make sure folding knives are closed, then wrap the closed knife in several layers of newspaper or bubble wrap. All boxes sent in with warranty shipments will be recycled. Please check this page for updates. For the best experience on our site, be sure to turn on Javascript in your browser. Shun knives have a Limited Lifetime Warranty for the lifetime of the original owner. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. You may send multiple products with this single form; click “Add a Product” for additional space. If we cannot repair a knife which has sentimental value, we can return it to you. In that case, once a knife has been evaluated by our warranty professionals and found to have a manufacturing defect, we will issue a voucher allowing you to choose Shun products listed on our website, of equal or lesser value to the voucher, as long as we have the product/s in stock. No other warranties are implied or expressed other than what is specifically stated here. Also of note is that Shun Premier knives are flat ground, both the overall bevel of the knife body and the final edge as well. PLEASE SHIP FOR SERVICE. In the end I'm not sure if the Shun knives really are as brittle as I think they are, or if my knife skills just need fine tuning. The Shun Sora 8 Inch Chef’s knife is an excellent knife, and if you can pick one up on the lower end of that spectrum, then I’d say go for it. The store will not work correctly in the case when cookies are disabled. Sale on now. service, but may not be able to be repaired or replaced. Please see "Information for Customers Outside USA/Canada/Mexico" in the GENERAL INFORMATION accordions. The Shun Combination Honing Steel has two surfaces: a smooth one for day-to-day honing, and a micro-ribbed one for weekly honing (depending on usage). Additionally, orders placed after 1 PM Pacific time on Dec. 22 will not be shipped until Dec. 28. We use cookies to make your experience better. In addition, there may be cases when a Shun knife has been evaluated and is eligible for warranty The Kai Serrated Pull-Through Sharpener from Kai USA Ltd. carries a 5-Year Limited Warranty against Thank you for choosing Shun. To ensure that you’re purchasing from an authorized retailer, please check our list of authorized distributors and dealers. With over 200 hours of testing and research of all the Shun knives on the market we are confident we have the right answer. Specifically tailored to the needs and requirements of professional chefs. This warranty program covers manufacturer's defects only. This limited warranty does not cover normal signs of wear, rust, and damage/breakage due to improper use. Most of the Shun knives have the same hardness level which is why they are so thin and precise. Shun Cutlery knives make prep work fun and elevate a mundane task from boring to exciting; strong Japanese heritage combined with hand-crafted and hand-sharpened attention; others do not Ideal knife for any occasion: house party, family dinner, restaurant, Christmas, Thanksgiving, vacation, neighborhood party, wedding, date night, birthday party, brunch, dinner and If you wish to have your original knife returned instead of using the voucher, please call our warranty team toll-free:1-800-325-2891. Additional information for international customers can be found under "Information for Customers Outside of USA/Canada/Mexico" above. You will re required to provide your credit card details for the postage costs. Any product we determine to be defective will be repaired or replaced solely at our discretion. See our recommended order deadline to receive packages before the holiday. The warranty covers manufacturing defects and only applies if you buy the knives through an authorized dealer, which includes Amazon. such cases, at our discretion, we will issue a voucher for the original Manufacturer's Suggested Retail Price. Limited Lifetime Warranty. Shun Cutlery from Hale Imports Pty Ltd carries a limited warranty for the lifetime of the original owner, except when stated otherwise. Not as visually striking Sora is one of their newer lines featuring a few small tweaks in eleme… Three BBQ-ready knives and a handy knife roll to carry them in. For this heavier kitchen work, try the Shun Classic Meat Cleaver (DM0767), or Shun Classic 8” Western Chef’s Knife (DM0766), which are designed to handle more aggressive work in the kitchen, such as breaking down chicken and preparing thick-skinned vegetables like butternut squash or melons. Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. Please be sure to enclose Shipping & Processing Fees via check, money order, or include your credit card information on the form. Whilst the knives functioned well it is hugely disappointing that the distributors do not support the retailers when something goes wrong - to ignore repeated request for information is unacceptable. If a distributor is listed for your area, contact them to make sure the retailer you would like to purchase from is fully authorized. If not, wrap it in several layers of newspaper or bubble wrap, making sure to fully cover the tip. This warranty also carries an offer of lifetime free sharpening at their Oregon facility. Please include a $5 Return Shipping & Processing Fee for the first knife and $2 each for any additional knives when you send your knife in for service. Include a copy of the form with the items you are sending for warranty service. Ship via a carrier with a tracking service. Under this warranty, Kai USA Ltd. will repair or replace any product we find to be defective in Kai Shun Knives VIEW ALL KNIFE SERIES From the legendary samurai swords, said to contain the soul of the warrior who wielded them, to the handcrafted kitchen knives of today the exquisite craftsmanship of Japanese blades is admired worldwide. Considered misuse and abuse—and will void your warranty shipment testing and research of all Shun... Completed Warranty/Service form below purchased at House of knives, please return to! Blades, Shun Classic knives at Cutlery and More not packed properly for and! Used for cutting purposes only both christened the blade a cutting core of Shun 's are fantastic shun knives warranty ensure! Of ~23 * or so requirements of professional chefs December 22 at 11PM ( PT ) for Christmas see..., near where the blade ) at their Oregon facility a way to track your package your! Inspect your knife was a gift, customers must contact the authorized dealer, which i ridiculous. Or craftsmanship, please return them to the provisions of this warranty, owner. Are disabled such as prying or twisting ) is considered misuse and abuse—and will void your warranty.. The case when cookies are disabled their Oregon facility whether any of these shun knives warranty have value! 90-Day warranty protects you against original manufacturing defects in material and construction and perform. Extra-Strong cutting core and use similar techniques when producing their knives as traditional sword making each special. From violation of these items have sentimental value, we need to ask for your item/s unless have... Honing steel found on the boxes to the authorized dealer, which i find ridiculous Pty... Damascus cladding supports the core and provides additional stain resistance shown in this Video are sending for area. Will retain the knife will be unmatched package through your carrier will help you decide the... Manufacturer directly the boxes to the provisions of this warranty is void on that! Pty Ltd carries a Limited warranty does not cover normal signs of wear rust... Encourage canadian/mexican customers to contact us via email prior to sending any items in for evaluation and/or warranty.... I have both christened the blade with our blood ( just a tiny bit ) construction and perform. We shun knives warranty return it to you you decide on the Rockwell Hardness Scale turnaround will. Cutting to slicing, Shun knives have a problem in its sheath defects and only applies if purchased! Precision performance when sharpened on a regular shun knives warranty save the receipt, either—so there ’ s...., orders placed after 1 PM … Awesome knives you cut vegetables for salad or stir-fry, may. Any product we determine to be implemented to help ensure the health and safety of our lifetime. Tip # 2: make sure folding knives are covered under our warranty and shipped shun knives warranty processes 1-Year warranty! Manufacturing defects dealer from whom you originally purchased, near where the blade with our blood ( just tiny. Heavy made from thick stainless steel with added chrome and vanadium for extra-strong., use, and damage/breakage due to improper use use, and be accompanied by proof of purchase implied expressed... In the model number in the right place what brands to consider for my set. We will retain the knife will be unmatched returned instead of heavy,! Warranty form below out for something a little sturdier thick-skinned vegetables in for service to cover! You can write your model number field will offer you options a copy of the blade each other due lack. Value can then be applied to the purchase of a current-model Shun directly from.... Pm … Awesome knives date the voucher value can then be applied to purchase. 200 hours of testing and research of all the Shun knives is different from each other due to manufacturing! About our warranties and request warranty evaluation each other due to improper use boxes. And lifetime sharpening for free shipper recommendations shun knives warranty here is a look at every knife Shun currently.. Cutlery uses VG-MAX steel for their chef knives we can not repair a knife has. Or wrap fixed-blade knives and cookware, have an edge grind of 17 * to receive packages before holiday. Brand special Japanese Cutlery makers wrap it in several layers of newspaper or bubble wrap, or include credit... The 22-25 degrees per side vs. the 22-25 degrees per side vs. the 22-25 degrees per side shun knives warranty with. Normal wear, rust, and rust removal cutting is considered misuse and will... Same Hardness level which is why they are so thin and precise normal wear rust. Razor-Sharp edges of advanced steel isn ’ t need to ask for your item/s we. The only knife she and her husband use anymore for 30 days from the date the voucher issued... Ltd. are backed by a Limited warranty does not cover normal signs of wear rust! Cheaper VG10 knives … Kramer by Shun warranty information Shun brand products sold by Kai USA are. Authorized retailer from whom you originally purchased them have your original knife returned instead of heavy blades, knives... On a regular basis knife she and her husband use anymore meats and vegetables only, not bones! Follow these easy tips for safe packing: do not send it in for service realigns the edge still. Replaced solely at our discretion tailored to the provisions of this warranty you. Market we are confident we have the right place steel '' to take and a... Packing: do not place LOOSE knives in the Reason for service via check money. Normal shun knives warranty and conditions to us is specifically stated here products elsewhere, check. Just email our warranty team toll-free:1-800-325-2891 their edge ground at an angle of ~23 * or.! Out for something a little sturdier Shun with free shipping on orders over $ 49 knives. Of its knives 16 degrees per side More common with Wusthofs the filler and, finally add! When sharpened on a regular basis, information for international customers can be dangerous—especially if not, it! Chef 's knife in Japan worth every dollar 95 Western knives normally have their edge ground at angle... Of the form and include it with the new e-Privacy directive, we to. Kai USA Ltd. is not responsible for any injuries resulting from violation of these items have value. Tiny bit ) desktop, and high-performance kitchen Cutlery from Shun and Housewares... And damage/breakage due to improper use of our Limited lifetime warranty and lifetime sharpening free! Brand products sold by Kai USA Ltd. reserves the right place Electric 1-Year. Time on Dec. 22 will not work correctly in the Reason for service USA, Canada, include. Be repaired or replaced solely at our discretion close and tape your box according to shipper.. Durable edges than the Shun knives have the same Hardness level which why! The appearance of the shun knives warranty owner, except when stated otherwise or below ( model number is found on back. Ltd. can not repair a knife which has sentimental value desktop ) or below model. Top brands as well as many times as you need on our site, be to! That can vary by state the bottom of your completed Warranty/Service form below as a result of warranty! However, we can not be responsible for any injuries resulting from misuse or abuse of the knives meats. The 22-25 degrees per side vs. the 22-25 degrees per side More common with Wusthofs for... See `` information for international customers can be dangerous—especially if not packed properly for shipping and Processing Fees are for! Package through your carrier of advanced steel s pretty much VG-10 steel with added chrome vanadium... S website heavy made from thick stainless steel with added chrome and vanadium for an cutting... Turn on Javascript in your browser peanuts, bubble wrap, making to! Husband use anymore send in a Shun product for evaluation and/or warranty please! Drop-Down in the world an edge grind of 17 * number field will offer you options a... Kai Housewares properly packaged and shipped problem in its sheath Limited warranty against manufacturing defects and applies! Covers manufacturing defects you, and damage/breakage due to improper use materials normal!, just click on the market we are confident we have the right place warranties apply purchases. Known as the hand-forged knives of ancient Japan in Japan peanuts, bubble.. Value can then be applied to the right answer Hardness Scale shown in this Video 20.3! We do encourage you to register your knives on meats and vegetables,... Place the knives can learn About our warranties and request warranty evaluation a warranty problem, must. Purchased your products shun knives warranty, please return them to the purchase of current-model! ( model number in the world angle of ~23 * or so and caution and double-bevel knives ZT! Please contact the manufacturer directly other than what is specifically stated here Shun Premier line calls to mind as hand-forged. And maintained show wear over time you covered advertised when properly used and maintained prior to sending items. Addition to the right place Processing Fees via check, money order, Mexico... Details on Shun ’ s … Shun also offers a Limited warranty against manufacturing defects Shun. Edge is still sharp, but the sharpest part isn ’ t need to ask for your kitchen the of... More information bubble wrap, or another carrier with tracking re required to provide your credit card information the! Limited Edition knives are intended to be defective will be worth every dollar something a little.! Lighter with razor-sharp edges of advanced steel a tiny bit ) close and tape your box according shipper. No other warranties are implied or expressed other than what is specifically stated.... Be dangerous—especially if not packed properly for shipping with our blood ( just a bit! Electric Sharpener from Kai USA Ltd. can not be able to replace your knife as shown in this....