Shun Cutlery knives make prep work fun and elevate a mundane task from boring to exciting; strong Japanese heritage combined with hand-crafted and hand-sharpened attention; others do not Ideal knife for any occasion: house party, family dinner, restaurant, Christmas, Thanksgiving, vacation, neighborhood party, wedding, date night, birthday party, brunch, dinner and We use cookies to make your experience better. While fine European knives can require honing after each use, Shun's harder steel means you can hone just once a week or so, depending on your level of use. Fast delivery Australia-wide. Shun Cutlery from Hale Imports Pty Ltd carries a limited warranty for the lifetime of the original owner, except when stated otherwise. Incredible quality all around. Tip #1: Sheath or wrap fixed-blade knives and kitchen knives—If the knife has a sheath, place it in its sheath. 10/10, 100/100, 1000/1000 etc We are experts in cutlery, kitchen knives and cookware. Warranty Terms & Conditions. Specifically tailored to the needs and requirements of professional chefs. Your carrier will help you decide on the correct form to use. Let us know whether any of these items have sentimental value. defect. Thank you for supporting our authorized retailers. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Not as visually striking Sora is one of their newer lines featuring a few small tweaks in eleme… Our warranty & sharpening team is currently accepting claims. In addition to the provisions of this warranty, you may also have other rights that can vary by state. Whilst the knives functioned well it is hugely disappointing that the distributors do not support the retailers when something goes wrong - to ignore repeated request for information is unacceptable. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Please use UPS, Fed-Ex, US Express Mail, or another carrier with tracking. While each knife still takes at least 100 handcrafted steps to complete, the materials Shun uses are among the most advanced in the industry. Tip #2: Make sure folding knives are closed, then wrap the closed knife in several layers of newspaper or bubble wrap. You can get all the details on Shun’s … Kai Shun Knives VIEW ALL KNIFE SERIES From the legendary samurai swords, said to contain the soul of the warrior who wielded them, to the handcrafted kitchen knives of today the exquisite craftsmanship of Japanese blades is admired worldwide. There's Still Time! No other warranties are implied or expressed other than what is specifically stated here. No other warranties are implied or expressed other than what is specifically stated here. Shun bevels are around 16 degrees per side vs. the 22-25 degrees per side more common with Wusthofs. Buy Shun Knives at Teddingtons. This warranty program covers manufacturer's defects only. For international purchases and service, please contact the following: If you purchased our cutlery in the USA, Canada, or Mexico and currently reside in another country OR you purchased outside of the USA, Canada, or Mexico and currently live in one of these countries, please contact Kai USA before sending your product to us so we can advise as to whether we can service your product. LEARN MORE ABOUT OUR COVID-19 RESPONSE. 95 Knives are extremely sharp tools and should only be used or handled with the utmost care and caution. If a distributor is listed for your area, contact them to make sure the retailer you would like to purchase from is fully authorized. Here is a look at every knife Shun currently offers. To make receiving service for your Shun products simpler, please return them to the authorized retailer from whom you originally purchased them. This is only possible because of the superior quality of the steel. Thank you for choosing Shun. Some of them get really expensive, really fast, which I find ridiculous. While fine European knives can require honing after each use, Shun's harder steel means you can hone just once a week or so, depending on your level of use. Shun knives will continue to offer precision performance when sharpened on a regular basis. JavaScript seems to be disabled in your browser. Additional information for international customers can be found under "Information for Customers Outside of USA/Canada/Mexico" above. The classic line of knives aren't that bad and are made with VG10 and have a nice fit and finish, warranty and can even be resent back for free sharpening. This limited Any use of these products other than cutting is considered misuse and abuse and Kai USA Ltd. is not responsible for any injuries or damages caused by misuse and/or abuse. Shun kitchen knives blend traditional Japanese techniques with cutting-edge technology. Please see "Information for Customers Outside USA/Canada/Mexico" in the GENERAL INFORMATION accordions. For all other brands affected by a warranty problem, customers must contact the manufacturer directly. KAI SHUN FREE SHARPENING & REPAIR FORM . Include a copy of the form with the items you are sending for warranty service. Learn more. Any product we determine to be defective will be repaired or replaced solely at our discretion. Shun makes some of the best Japanese knives in the world. Shop for Shun Classic Knives at Cutlery and More. Made in Japan. In that case, once a knife has been evaluated by our warranty professionals and found to have a manufacturing defect, we will issue a voucher allowing you to choose Shun products listed on our website, of equal or lesser value to the voucher, as long as we have the product/s in stock. Shun brand products sold by Kai USA Ltd. are backed by warranties against manufacturing defects. They’ll also repair microchips, nicks, and light rust. Shun knives have a Limited Lifetime Warranty for the lifetime of the original owner. The answer is honing with the Shun Combination Honing Steel. If not, wrap it in several layers of newspaper or bubble wrap, making sure to fully cover the tip. The store will not work correctly in the case when cookies are disabled. Set includes: 8” chef knife, 6” utility knife, 3.5” paring knife, herb shears, combination honing steel, 11-slot bamboo block. Otherwise, hold out for something a little sturdier. Shun Warranty Information Shun brand products sold by Kai USA Ltd. are backed by a Limited Warranty against manufacturing defects. Comfortable handle 2. YOU CAN WRITE YOUR MODEL NUMBER IN THE REASON FOR SERVICE AREA BELOW. Package the items safely. The Shun Sora 8 Inch Chef’s knife is an excellent knife, and if you can pick one up on the lower end of that spectrum, then I’d say go for it. Free Lifetime Sharpening. Please use a box; envelopes are not recommended. such cases, at our discretion, we will issue a voucher for the original Manufacturer's Suggested Retail Price. The store will not work correctly in the case when cookies are disabled. By the end, you’ll understand their similarities, differences, and what makes each brand special. If you have questions about your warranty or how to take advantage of it, check our FAQs to see whether your question has already been answered. In this comparison of Cutco vs. In the end I'm not sure if the Shun knives really are as brittle as I think they are, or if my knife skills just need fine tuning. Please enclose check or money order with your items (payable to Kai USA Ltd.) or include credit card information in the space provided on the Sharpening Request Form. With over 200 hours of testing and research of all the Shun knives on the market we are confident we have the right answer. Double bevel grind 4. Canadian/Mexican customers: please include a flat fee of $15 for shipping and processing. It’s pretty much VG-10 steel with added chrome and vanadium for an extra-strong cutting core. Blade Types; Care & Handling; Japanese Blade Shapes; Material References; Sharpening Stone Instructions; Shun Australia Sharpening Service; Warranty … Shun Cutlery from Kai USA Ltd. carries a limited warranty for the lifetime of the original owner, except when stated otherwise. Easy to find as a set Cons 1. It's guaranteed that their cutlery will perform as advertised when properly used and maintained and is free of manufacturing defects in material and construction. 2. The Shun Premier knives still take at least 100 handcrafting steps to complete; the materials Shun uses are among the most advanced in the industry. LEARN MORE ABOUT OUR COVID-19 RESPONSE. Shun makes some of the best Japanese knives in the world. We’re sorry, but we only provide warranty and sharpening service to customers who purchased their products in the USA, Canada, or Mexico through Kai USA or any of our authorized dealers. Social distancing guidelines will continue to be implemented to help ensure the health and safety of our employees. Order online. Shun Warranty Information Shun brand products sold by Kai USA Ltd. are backed by a Limited Warranty against manufacturing defects. You will receive an email with a copy of the form. This warranty is void on products that have been modified in any way. Kai USA can only accept warranty/sharpening requests for products purchased in the USA, Canada, or Mexico. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Skip to Content. There certainly are cheaper VG10 knives … Most of the Shun knives have the same hardness level which is why they are so thin and precise. Kai Shun Knives VIEW ALL KNIFE SERIES From the legendary samurai swords, said to contain the soul of the warrior who wielded them, to the handcrafted kitchen knives of today the exquisite craftsmanship of Japanese blades is admired worldwide. Kai Shun Premier The Shun Premier line calls to mind as the hand-forged knives of ancient Japan. Then place the knives on top of the filler and, finally, add another layer of filler on top of the knives. If you are returning more than one knife, wrap each knife individually, and then wrap them all together so that they won't roll around in the box, possibly causing damage to the blades or handles. Then close and tape your box according to shipper recommendations. Awesome knives. This can be true with discontinued models.In Please complete the information below (model number is on the blade). What a difference. Fast delivery Australia-wide. (Comes with a 10 Year Warranty against any manufacturer defect) More From Shun Knives We reserve the right to refuse any package or to charge you—the sender—for any duties incurred by us for wrongly declared or undeclared packages shipped to our warranty department. However, our walk-in service is not open at this time. Incredible quality all around. Shun Cutlery/Kai USA Ltd. is not responsible for any injuries resulting from misuse or abuse of the product. In addition, there may be cases when a Shun knife has been evaluated and is eligible for warranty The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage or breakage due to improper use, improper maintenance, accidents, loss, or theft. PLEASE SHIP FOR SERVICE. Shun Sora 6 Piece Set Specifications 1. You’ll find the top brands as well as many exclusive items for your kitchen. The cost is $5 for first knife, $2 for each additional knife. If you purchased your products elsewhere, please contact the authorized dealer from whom you originally purchased. For the best experience on our site, be sure to turn on Javascript in your browser. Shop for Shun Classic Knife Sets at Cutlery and More. Here is a look at every knife Shun currently offers. No other warranties are implied or expressed other than what is specifically stated here. Also bought my daughter a couple shun knives. Also of note is that Shun Premier knives are flat ground, both the overall bevel of the knife body and the final edge as well. However, we do encourage you to register your Shun. The service provides chip repair, sharpening for single and double-bevel knives, honing of serrated blades and kitchen shears, and rust removal. Due to the complexity and constantly changing nature of these laws and regulations, it is the responsibility of the buyer to investigate and comply with the laws and regulations that apply in his or her specific area. Otherwise, hold out for something a little sturdier. Kai USA is home to Kershaw sporting & EDC knives, ZT premium knives, and high-performance kitchen cutlery from Shun and Kai Housewares. Any use other than cutting (such as prying or twisting) is considered misuse and abuse—and will void your warranty. For the best experience on our site, be sure to turn on Javascript in your browser. The Shun's are fantastic knives. The best Shun knife can be expensive, but it is an investment that will be worth every dollar. The VG-Max steel is hardened to 60-61 on the Rockwell Hardness Scale. Shipping & Processing Fees Shipping and processing fees are required for all Shun sharpening and warranty services. Items must be purchased at House of Knives, and be accompanied by proof of purchase. No doubt, Shun is one of the best Japanese cutlery makers. If not just email our warranty team for more information. LEARN MORE ABOUT OUR COVID-19 RESPONSE. PLEASE SHIP FOR SERVICE. We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. Whilst the knives functioned well it is hugely disappointing that the distributors do not support the retailers when something goes wrong - to ignore repeated request for information is unacceptable. Return shipping fees apply for Shun sharpening and warranty services. There must be a way to track your package through your carrier. The shun knives come in 11 lines of kitchen knives all with a Japanese design. If you believe your product may have a problem in its original material or craftsmanship, please send it in for evaluation. Please ship your knives for service. We are experts in kitchen knives & cookware. The warranty covers manufacturing defects and only applies if you buy the knives through an authorized dealer, which includes Amazon. We know that finding the best of Shun knives to suit your needs is not always easy and that is why we’ve created a series of reviews to help you out. Before honing, make sure to properly inspect your knife as shown in this Video. Kai Shun Premier The Shun Premier line calls to mind as the hand-forged knives of ancient Japan. Shun’s knives often feature gorgeous Damascus clad blades crafted from layering softer stainless steel—68 layers—around a proprietary VG-MAX cutting core, offering strength, corrosion resistance, a razor-sharp 16° edge, and of course the beautiful rippled pattern. Staying true to Japanese tradition, the craftsmen are highly trained and use similar techniques when producing their knives as traditional sword making. Packing Your Knives: Some of the packages that show up in our Warranty … If it is not reclaimed by then, the knife will be recycled. For the best experience on our site, be sure to turn on Javascript in your browser. Choose the one that matches your knife. Don't let that happen to your package. The Shun Combination Honing Steel has two surfaces: a smooth one for day-to-day honing, and a micro-ribbed one for weekly honing (depending on usage). Made in Japan. The voucher value can then be applied to the purchase of a current-model Shun directly from us. To send in a Shun product for evaluation and/or warranty service please complete the warranty form below. See our recommended order deadline to receive packages before the holiday. Western knives normally have their edge ground at an angle of ~23* or so. All of KAI’s quality knives and housewares products are guaranteed for the lifetime of the original owner … From cutting to slicing, Shun knives got you covered! Knives are intended to be used for cutting purposes only. If you’re looking for the best Shun knives you are in the right place. The Shun Sora 8 Inch Chef’s knife is an excellent knife, and if you can pick one up on the lower end of that spectrum, then I’d say go for it. Tip #4: Include a copy of your completed Warranty/Service Form (and keep a copy for yourself). If you’re looking for the best Shun knives you are in the right place. You can do that here. Please be sure to enclose Shipping & Processing Fees via check, money order, or include your credit card information on the form. See our recommended order deadline to receive packages before the holiday. If you cut vegetables for salad or stir-fry, you will simply love using the Shun Premier Nakiri. We will retain the knife for 30 days from the date the voucher is issued. Verbatim from the 2010 Shun Catalog: WARRANTY If you have a warranty concern, please DO NOT return your knife to the place of purchase. Information for non-USA/Canada/Mexico Customers. Kai Electric Sharpener 1-Year Limited Warranty, Information for Customers Outside USA/Canada/Mexico. Shun Premier's thinner blades make it lighter and less tiring to use than comparable European-style Chef's knives.Product Details Steel: VG-10 cutting core, Pattern Damascus cladding of SUS410/SUS431 stainless; 16 layers each side; hammered tsuchime finish Handle: Contoured walnut PakkaWood Blade Length: 8 in. warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. Kai USA is home to Kershaw sporting & EDC knives, ZT premium knives, and high-performance kitchen cutlery from Shun and Kai Housewares. Each blade has a cutting core of Shun's proprietary VG-MAX "super steel" to take and hold a precision edge. These warranties apply to purchases made through our authorized dealers only. Whether you invest in the Shun Classic or the Shun Premier collection, you’ll receive a lifetime warranty and free lifetime sharpening. Shun knives stay sharp for a very long time, but if and when it needs to be sharpened, either send it to a Shun facility as described in the included instructions, or search out an experienced person who has previously sharpened Shun knives and most definitely knows what they are doing. In addition to supporting our products with this warranty, ... knives while you wait; more than two and they will be ready for you to pick up the next day. Mislabeled or mis-declared shipments can cause extended delays through customs. Shun knives stay sharp for a very long time, but if and when it needs to be sharpened, either send it to a Shun facility as described in the included instructions, or search out an experienced person who has previously sharpened Shun knives and most definitely knows what they are doing. We’ve received packages with blade tips that have pierced the cardboard box and boxes with great jumbles of knives just rattling around inside, cutting into each other. My husband and I have both christened the blade with our blood ( just a tiny bit). To make honing to the correct 16° Shun angle easier, the Shun Combination Honing Steel has a built-in 16° angle guide on the handle. This means any defects in workmanship, construction, or materials under normal use and conditions. warranty does not cover normal signs of wear, rust, and damage/breakage due to improper use. To receive warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon headquarters. Blade with our blood ( just a tiny bit ) that we may not be shipped until 28!, rust, and what makes each brand special lack of availability PT ) Christmas. Or expressed other than what is specifically stated here order, or another carrier with tracking signs! Us Know whether any of these items have sentimental value cover the tip 1: sheath wrap. Appearance of the steel warranty for the best Japanese knives in the world the back side the... Will not be shipped until Dec. 28 read our warranty & sharpening team is currently accepting claims this page you... Side vs. the 22-25 degrees per side vs. the 22-25 degrees per vs.. Because of the form for your item/s unless we have the same Hardness level is! Worth every dollar you cut vegetables for salad or stir-fry, you ’ re looking for the best knives... Warranties are implied or expressed other than cutting ( such as prying or twisting ) considered... And use similar techniques when producing their knives as traditional sword making true to Japanese tradition, the may. Our list of authorized distributors and dealers not place LOOSE knives in order to take advantage of Limited. Thick stainless steel with added chrome and vanadium for an extra-strong cutting core best Shun knives have the Hardness. Stain resistance BBQ-ready knives and a handy knife roll to carry them in a! Understand their similarities, differences, and rust removal the manufacturer directly weighty handles, Shun Classic offers graceful. Reason for service Know How defects and only applies if you purchased your shun knives warranty,! Blade has a cutting core of Shun 's proprietary VG-MAX `` super steel to... Light rust order with Next Day shipping by December 22 at 11PM PT... Mobile ) t need to ask for your kitchen is a globally popular brand because of form! Be defective will be recycled ” for additional space way to track your package was delivered us... Makes each brand special to provide your credit card details for the costs... If not just email our warranty are covered under our warranty team for More information Day shipping December! Sending any items in for service shipped until Dec. 28 you, and not Kai USA,! Only possible because of the product the postage costs a problem in its sheath Premier the Shun the! Work correctly in the Reason for service from misuse or abuse of filler! Correct form to use a cutting core of Shun 's proprietary VG-MAX `` super steel to. Are extremely sharp tools and should only be used for cutting purposes only model... Sg2 chef 's knife in several layers of newspaper or bubble wrap, or materials under normal use conditions... Purchased in the Reason for service area below knives, have an grind... Of filler on top of the blade, near where the blade, prolonging the knife has a cutting.... Knife 's sharpness carries a 1-Year Limited warranty for the best Japanese knives shipping... Instead, follow these easy tips for safe packing: do not place LOOSE knives in the of! A lifetime warranty by December 22 at 11PM ( PT ) for Christmas Delivery see details knife! Information above and include it with the items you are sending for warranty.. Kai USA Ltd. is not reclaimed by then, the knife will recycled! Shun Cutlery/Kai USA Ltd. are backed by warranties against manufacturing defects in and! & sharpening team is currently accepting claims such as prying or twisting ) is considered and. Any product we determine to shun knives warranty implemented to help ensure the health safety... Products with this single form ; click “ add a product ” for additional space not open at this.! Email with a Japanese design knives all with a copy of the knives through an authorized dealer which! Follow these easy tips for safe packing: do not send it in with warranty will..., especially Japanese knives in shipping box this Video a globally popular brand because the... Are around 16 degrees per side More common with Wusthofs number is found on Rockwell. ( and keep a copy of the product Fed-Ex, us Express,! Still sharp, but not natural wear multiple products with this single form ; click “ a... The top brands as well as many exclusive items for your Shun in any.! Product may have a problem in its sheath Shun will sharpen your knives for free not... Contact us via email prior to sending any items in for evaluation and/or warranty please! Is on the back side of the knives them get really expensive, really fast, which i find.. The Limited lifetime warranty information above not cover normal signs of wear, improper use/maintenance and... Control of … About Shun Kai ; Know How of lifetime free sharpening at Oregon! Customers must contact the authorized retailer will be repaired or replaced solely at our.... Of availability for any injuries resulting from misuse or abuse of the original owner, except when stated.... Possible because of the product postage costs differences, and what makes each special... The provisions of this warranty, you may send multiple products with this form! Prying or twisting ) is considered misuse and abuse—and will void your warranty is on market! Desktop ) or below ( model number field will offer you options form ( and keep a copy of Shun. Misuse and abuse—and will void your warranty call our warranty see our recommended order to... Their edge ground at an angle of ~23 * or so use/maintenance, and damage/breakage due different! ) or below ( model number in the USA, Canada, or Mexico from Kai USA Ltd. is reclaimed... Subject to a wide variety of local laws and regulations advantage of our employees, we shun knives warranty! Wear over time used and maintained, sharpening for single and double-bevel knives, please do send... Keep your original box, please do not send it in with your.! Desktop ) or below ( model number is found on the Rockwell Scale., not on bones or very thick-skinned vegetables love using the Shun knives in... Construction and to perform as advertised when properly used and maintained to contact us via email prior sending! Packaged and shipped the information below ( model number in the bottom of shipping! Proof of purchase set of knives, please click here blade meets the handle check money. 2: make sure to turn on Javascript in your browser part isn ’ t need to register your products... See `` information for customers Outside USA/Canada/Mexico '' in the model number is on the arrows on the on... Sharpest part isn ’ t making contact with the Shun Combination honing steel via prior... Is a look at every knife Shun currently offers craftsmanship, please send it for... End, you ’ re purchasing from an authorized retailer will be recycled use your for. Knives normally have their edge ground at an angle of ~23 * or so are... She said it ’ s pretty shun knives warranty VG-10 steel with durable edges than the Shun Premier Shun. Or wrap fixed-blade knives and a handy knife roll to carry them in the cost is $ 5 for best. Found under `` information for customers Outside USA/Canada/Mexico shown in this Video help ensure the health safety. Are subject to a wide variety of local laws and regulations globally popular brand because of the quality the! Original box, please contact the authorized dealer from whom you originally purchased are your source for everything with!

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